Terms of Service

These Terms of Service ("Terms") govern your access to and use of the websites, applications, APIs, and SMS and email notifications provided by Colorado AI Consultants, LLC, doing business as Verodi.ai ("Verodi," "we," "us"). By accessing the platform or receiving SMS messages from us, you agree to these Terms.

1. Who can use the platform

The Verodi platform is offered to law firms and their authorized users (attorneys, paralegals, staff) under a separate written subscription agreement and, where protected health information is involved, a Business Associate Agreement (BAA). If you are using the platform on behalf of a firm, you represent that you are authorized to do so.

2. Accounts and security

You are responsible for safeguarding your account credentials, enabling multi-factor authentication, and for any activity that occurs under your account. Notify us immediately at benny@verodi.ai if you suspect unauthorized access.

3. Acceptable use

You agree not to use the platform to:

• Send communications without the recipient's authorization.
• Upload or transmit any material that infringes intellectual property rights, violates privacy rights, or is unlawful.
• Attempt to gain unauthorized access to the platform, other accounts, or related systems.
• Use automated means to scrape, copy, or extract data outside the documented APIs.
• Interfere with the platform's operation or the experience of other users.

4. SMS messaging terms

Verodi sends SMS messages on behalf of law firms to their clients about active legal matters. The following terms apply to all SMS recipients:

• Opt-in. SMS is sent only to mobile numbers that the originating law firm confirms were provided by the client at intake with consent to receive case-related text messages.
• Message types. Records-request status updates, clarification questions about case details, and secure links to e-sign HIPAA authorizations. We do not send marketing or promotional SMS.
• Frequency. Message frequency varies with case activity. Most recipients receive fewer than ten messages over the life of a matter.
• Charges. Message and data rates may apply, as determined by the recipient's mobile carrier.
• Carriers. Supported carriers include all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
• STOP / opt-out. Reply STOP, QUIT, END, CANCEL, or UNSUBSCRIBE at any time to stop further SMS from Verodi to that number. Opt-out is honored on the next attempted send and recorded as a hard stop.
• HELP. Reply HELP for assistance, or contact benny@verodi.ai.
• No PHI in message bodies. Protected health information is never included in the body of an SMS; sensitive material is delivered behind authenticated portal links.

5. Customer data and privacy

Your use of the platform is also governed by our Privacy Policy. For HIPAA-regulated data, the parties' Business Associate Agreement controls in case of conflict with these Terms.

6. Intellectual property

The Verodi platform, including its software, designs, and content (excluding customer data), is owned by Verodi and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the platform during the term of your subscription, solely as authorized.

Customer data — case data, provider data, records, and other information uploaded by or generated for a law firm — remains the property of the firm. We process it only as directed.

7. Third-party services

Verodi integrates with third-party services (Microsoft Azure for hosting, Azure Communication Services for email, Sinch for SMS and fax, and others). Your use of those services through the platform is subject to their respective terms. We do not control and are not responsible for third-party services beyond our contractual relationships with them.

8. Disclaimers

The platform is provided "as is" and "as available." To the fullest extent permitted by law, Verodi disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free of harmful components, or that any specific case outcome will result from its use.

9. Limitation of liability

To the fullest extent permitted by law, neither Verodi nor its affiliates, officers, employees, or agents will be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or in connection with your use of the platform. Verodi's aggregate liability arising out of these Terms will not exceed the greater of (a) the fees paid by the customer to Verodi in the twelve months preceding the event giving rise to the claim, or (b) one thousand U.S. dollars.

10. Indemnification

Customers agree to indemnify and hold harmless Verodi and its personnel from any claim, loss, or expense arising out of (a) the customer's violation of these Terms, (b) the customer's content or instructions provided to the platform, or (c) the customer's violation of applicable law.

11. Termination

Either party may terminate the relationship according to the subscription agreement between them. We may suspend or terminate access immediately if we reasonably believe the platform is being used in violation of these Terms or applicable law.

12. Governing law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Denver County, Colorado, and the parties consent to personal jurisdiction there.

13. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent change. Material changes will be communicated to active customers via email and take effect 30 days after notice.

14. Contact us

Colorado AI Consultants, LLC
d/b/a Verodi.ai
Email: benny@verodi.ai